Bought living room set. Was months back ordered, which was not informed of. Delivered, finally, in 2 shipments. Driver, the second time, refused to deliver couch, said it was too big to get in the house. Driver did not even take off of truck, said money would be refunded. Over a year later, ATG staff were appallingly rude, first said would return money, then did not. When I was angry, refused to do anything. ATG had couch back and my 840 dollars. I finally complained to BBB, only to discover ATG is allowed to simply respond, hide behind some policy, and keep my money...all of it! They have the couch, and all my money! Thieves. NEVER would I purchase anything from this organization, and I hope no one else does, either. They advertise hassle free returns, too!